Privacy Policy
This Privacy Policy explains how Acupuncture and Chinese Medical Center ("The Practice," "we," "us") collects, uses, and protects your personal information and personal health information (PHI) in compliance with relevant state and federal laws.
1. Information We Collect
We collect information you voluntarily provide to us when you call our offices, schedule an appointment, or use our website’s contact form. This information may include:
Contact Data: Name, phone number, email address, and home address.
Health Information: General health concerns and symptoms provided during intake calls or through messaging (which is handled securely).
Technical Data: IP address, browser type, and page usage data (collected via Google Analytics).
2. How We Use Your Information
We use the information we collect solely for the following purposes:
To schedule, confirm, and manage your appointments.
To provide personalized holistic care and communicate essential preparation instructions.
To maintain internal administrative records and manage billing.
To comply with state and federal legal requirements, including HIPAA laws regarding the privacy and security of PHI.
3. Data Security and HIPAA Compliance
Protection: We are committed to ensuring that your information is secure. We maintain reasonable and appropriate physical, electronic, and managerial safeguards to protect the information we collect online and offline.
Confidentiality: All patient health information is kept strictly confidential and is not shared with third parties without your explicit authorization, except as required by law.
4. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, health resources). We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party site you visit.
5. Your Consent
By using our website and providing us with your personal information, you consent to our collection and use of that information as described in this Privacy Policy.